Transform Static Insurance Documents into Dynamic Client Experiences

Convert complex policies, claims forms, and coverage documents into engaging AI-powered experiences that combine interactive video, smart highlighting, and conversational assistance.

 

Play Video

Revolutionize Insurance Document Engagement

Turn static insurance documentation into interactive client experiences that explain complex coverage, answer questions in real-time, and capture valuable insights while ensuring compliance.

How it works for Insurance Professionals:

  • Convert PDFs and presentations into interactive experiences in minutes
  • Add explanatory videos with a synchronized document highlighting
  • Create dynamic policy explanations from existing materials
  • Track engagement with every document element
  • Deploy AI-powered chatbots for 24/7 policy questions
  • Capture client queries and concerns automatically
  • Generate real-time responses from policy documents
  • Create personalized video explanations for complex terms
  • Track which policy sections generate most questions
  • Analyze common client concerns and interests
  • Capture leads and opportunities automatically
  • Monitor engagement patterns across documents
  • Record all document interactions and queries
  • Generate comprehensive engagement reports
  • Track policy acknowledgment and understanding
  • Document client comprehension automatically

Make a difference by engaging your clients with AI clarity :

Dynamic Policy Presentation
Read More
  • Transform static PDFs into video experiences
  • Highlight key terms during explanation
  • Enable interactive Q&A
  • Track comprehension metrics
Intelligent Document Navigation
Read More
  • Convert complex documents to conversational format
  • Enable smart search across policy documents
  • Provide instant answers from source materials
  • Create visual summaries of coverage
Enhanced Client Support
Read More
  • Deploy 24/7 AI-powered assistance
  • Capture and analyze common questions
  • Generate personalized explanations
  • Enable self-service document exploration

How It Works for Clients:

  • Watch guided video explanations
  • See key terms highlighted in real-time
  • Ask questions through conversational AI
  • Access interactive policy summaries
  • Chat with AI about policy details 24/7
  • Find specific coverage information quickly
  • Receive visual explanations of benefits
  • Get immediate clarification on terms
  • Access information through preferred channels
  • Save conversations for future reference
  • Review explanations at their own pace
  • Share documents with family members

Eliminate Every Barrier Slowing Down Your Client Engagement :

Document Complexity
Read More
  • Static, hard-to-understand policies
  • Limited explanation capabilities
  • Poor engagement with materials
  • Difficult information access
Communication Gaps
Read More
  • Unanswered client questions
  • Limited interaction tracking
  • Missing engagement insights
  • Poor document accessibility
Client Understanding
Read More
  • Complex policy terminology
  • Limited self-service options
  • Unclear coverage details
  • Insufficient explanation tools

Libertify has transformed how we present our complex insurance policies. Instead of sending static PDFs, we now provide interactive experiences with video explanations that clients actually engage with. Our policy comprehension rates increased by 45%, and support calls about basic coverage questions dropped by 60%.

Some key metrics from Sarah's experience :

45% increase in policy comprehension

60% reduction in basic support queries

24/7 client support coverage

3x improvement in document engagement rates

Ready to take the next step with the world’s #1 AI CRM for Financial Services?

Start your trial.

Try Financial Services Cloud free for 30 days. No credit card. No installations.

Talk to an expert.

Tell us a bit more so the right person can reach out faster.

Watch a demo.

Learn how Salesforce for financial services empowers customers’ financial success.

Wealth Management FAQ

Salesforce is used by wealth management firms, RIAs, broker dealers, and investment managers for portfolio management, compliant onboarding, communications, service capabilities, and more. Our purpose-built CRM for financial advisors streamlines operations and improves client relationships.

Wealth management firms who use the right CRM see benefits such as increased operational efficiency, enhanced productivity, better decision-making through analytics, improved collaboration, and automated workflows.

Yes, Salesforce supports ESG initiatives by providing tools that enable firms to track, measure, and report on their ESG performance. This includes solutions for data management, reporting, and stakeholder engagement.