Your customers don't read the docs — then they open a ticket.
Libertify turns static onboarding guides and knowledge docs into interactive video experiences your customers actually complete — with built-in AI answers, adoption tracking, and zero friction.
From static support doc to interactive
customer experience in seconds
Three steps. No technical skills. Your first customer-facing doc goes live in under 3 minutes.
Upload any customer document
Drag in your onboarding guide, implementation plan, QBR deck, or knowledge base article. Any file works.
AI transforms it instantly
Libertify auto-generates video walkthroughs, animations, and an AI assistant that answers customer questions in context.
Share Share a link & track everythingamp; track adoption
See which customers completed it, where they got stuck, and what questions they asked — before the next check-in.
Everything your customer docs need to drive adoption
Each customer document becomes a guided, trackable experience — with AI video, smart animations, a built-in Q&A assistant, and adoption analytics.
Explain
AI video walkthroughs that make onboarding guides and implementation docs engaging. Customers watch instead of skimming.
Guide
Automatic animations reveal key ideas step by step. No design skills needed — just upload and let AI handle it.
Answer
Customers ask questions and get instant answers from the doc — setup steps, configurations, timelines — without opening a support ticket.
Measure
See which customers completed onboarding, where they dropped off, and which questions come up most — so you can improve and intervene.
Pricing
Start free. Upgrade when you're ready. All plans include AI video, chatbot, and analytics.
Solo
Billed yearly. €240/year.
- 20 video creations / month
- AI Chatbot & full analytics
- 1,000 viewer sessions
Team
Billed yearly. Min. 2 seats. €756/year.
- 100 active experiences
- Team analytics & templates
- 10,000 viewer sessions
Business
Billed yearly. Min. 2 seats. €1,428/year.
- Workspaces (HR, Sales, Legal…)
- Privacy & dedicated members
- 200 video minutes / org
What CS teams say
Onboarding ticket volume dropped 60% after we replaced our static PDF guide with an interactive experience. Customers get answers from the AI instead of emailing us.
Head of CS
B2B SaaS · Mid-market
We can see exactly who completed onboarding and who didn't before the kickoff call. Time-to-value dropped by 40% because customers arrive prepared.
CS Operations Manager
FinTech · Enterprise
Our QBR decks used to be one-way presentations. Now clients explore the data interactively beforehand, and our review meetings focus on strategy — not rehashing the numbers.
VP Customer Success
HR Tech · 500 customers
Knowledge base articles as interactive experiences get 3x the completion rate of static docs. Customers actually learn the product instead of just opening and closing the page.
Customer Education Lead
SaaS · Scale-up
Every customer-facing document, transformed
Pick your use case — see what Libertify turns into interactive customer experiences.
Onboarding
Replace the 20-page onboarding PDF nobody reads. Customers complete it, ask questions to the AI, and arrive at kickoff prepared.
Implementation
Keep implementation on track. Interactive project plans and milestone docs mean fewer "where are we?" emails.
Adoption & Training
Drive feature adoption with interactive guides. Customers learn by watching, not by reading 40-page manuals.
QBRs & Business Reviews
Send interactive QBR decks before the meeting. Customers review the data, and you spend the call on strategy.
Knowledge Base
Turn help articles into interactive experiences with built-in AI search. Customers find answers without filing a ticket.
Renewal & Expansion
Make the case for renewal and upsell with interactive value summaries that speak for themselves.
Adoption That Sticks
How does Libertify boost customer success?
Reduction in onboarding time
Step-by-step explainers and instant Q&A remove friction for new users.
Fewer support tickets
Customers self-serve answers inside the doc instead of emailing your team.
Higher feature discovery
Engagement analytics reveal what customers actually consume and need next.
Increase in renewal confidence
Trackable value delivery improves stakeholder alignment at renewal time.
Frequently asked questions
Everything you need to know about turning your customer-facing documents into interactive experiences that drive adoption.
Still have questions? We're happy to help.
