#1 Engagement AI Solution for Customer Success Teams
We turn complex information into clear, intuitive experiences—reducing misunderstandings and freeing Customer Success teams to focus on adoption and value.
NO CREDIT CARD REQUIRED
Why Customer Success Teams Work With Libertify
Speed Up Onboarding
Guide customers with interactive onboarding documents and walkthroughs.
Deflect Support Tickets
Embed answers where users need them to reduce repetitive requests.
Improve QBRs
Present outcomes and next steps in a polished, interactive format.
Grow Accounts
Use engagement signals to identify expansion-ready customers.
Documents In. Performance Out. Results Up.
Each document becomes an interactive experience — animated, explainable, measurable, and alive.
Customer Success
Drive Adoption & Retention
Make value obvious, measurable, and repeatable.
Onboarding
High usage- Welcome Packs
- Implementation Guides
- Setup Checklists
- Training Docs
- Explainer Walkthroughs
- First-Value Plans
Adoption
High usage- Feature Guides
- Best Practices
- Use-Case Libraries
- Release Notes
- FAQs
- Video Explainers
Support
High usage- Troubleshooting Guides
- Knowledge Base Docs
- Incident Explanations
- Status Updates
- Resolution Summaries
- Self-Serve FAQs
Renewals
High usage- QBR Decks
- ROI Reports
- Success Plans
- Health Summaries
- Expansion Proposals
- Renewal Narratives
Account Growth
High usage- Upsell Briefs
- Cross-Sell Use Cases
- Adoption Dashboards
- Feature Rollout Notes
- Customer Roadmaps
- Value Stories
Internal Alignment
High usage- Customer Briefs
- Escalation Summaries
- Feedback Reports
- Product Requests
- Risk Notes
- Success Playbooks
Customer Success Teams Use Libertify to Reduce Churn
Clear onboarding, proactive education, and fewer support escalations.
“Customers finally understand how to use the product without endless calls. Our onboarding completion rate jumped immediately.”
Head of Customer Success
SaaS • Series B
“Support tickets tied to ‘how does this work?’ dropped significantly. Our team now focuses on value, not firefighting.”
CS Operations Lead
Enterprise Software
“Libertify helped us scale onboarding without scaling headcount. Customers self-serve with confidence.”
VP Customer Experience
FinTech
“Customers engage more deeply with enablement content. Renewals feel less risky because understanding is higher.”
Customer Success Manager
B2B SaaS
“Libertify gives us visibility into where customers struggle, so we proactively intervene before churn happens.”
CS Enablement Lead
Scale-up
“We finally deliver consistent onboarding across regions. Everyone gets the same clear experience.”
Director of CS
Global SaaS
Adoption That Sticks
How does Libertify boost customer success?
Reduction in onboarding time
Step-by-step explainers and instant Q&A remove friction for new users.
Fewer support tickets
Customers self-serve answers inside the doc instead of emailing your team.
Higher feature discovery
Engagement analytics reveal what customers actually consume and need next.
Increase in renewal confidence
Trackable value delivery improves stakeholder alignment at renewal time.
